Terms of Service

All web development projects are subject to the following terms and conditions:

Free Consultation
Nine Planets, LLC will consult with a prospective client to determine project needs for the preparation of a proposal and presentation. Strategic consultation and project planning will be quoted and outlined accordingly. All discussions during consultations, presentations, and proposals are not considered part of the current web project if not included in the final quotation or the project outline. 

Quotation
Quotations are valid for 30 days and are non-binding. Pricing is subject to change upon the full scope of the project. 

Project Outline
Prior to the commencement of work, all projects will be outlined in a Project Outline. A contract will be written up. Should the scope exceed the initial quotation, Nine Planets, LLC will submit a quotation for approval before proceeding. 

Fees
Initial deposit is required before work on the web project begins. The balance is to be paid on completion and acceptance by the client and prior to uploading the website. 

Additional Fees
If the quantity of materials delivered by the client exceed the number of agreed upon pages, or if programming differs from the concept in the Project Outline, fees of $75/hour will apply. In addition, the client will reimburse Nine Planets, LLC for expenses of production not included in the Project Outline. These expenses could include copywriting, digital photography, and stock photography. These fees will be invoiced after the completion of the Web project.

Payment
Clients may elect to receive email, fax or hard copy invoices. Payment is due on invoicing.

Web Project Materials
All materials required for the production of the web project that are not included in the Project Outline will be provided by the client. These include copy, photographs, digital media, and logos. Materials will be delivered in electronic format for PC, or additional fees may incur for typing, scanning, and file conversion. Copy provided should be proofread and edited. Nine Planets, LLC is not responsible for proofreading and editing of materials provided by the client.